Privacy Policy & Terms of Delivery

Introduction

Welcome to NichoMachines. We operate the website www.NichoMachines.com. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information.

Information We Collect

Personal Information

We collect the following personal information when you make a purchase:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing address

Non-Personal Information

We also collect non-personal information automatically as you navigate through our site. This may include:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Referring website addresses

How We Use Your Information

Personal Information

We use your personal information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders, shipments, and customer service inquiries
  • To improve our website and customer service

Non-Personal Information

We use non-personal information to:

  • Analyze website traffic and usage patterns
  • Improve our website and services
  • Enhance user experience

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

  • Secure Sockets Layer (SSL) technology to ensure your information is encrypted during transmission
  • Regular malware scanning
  • Restricted access to personal information, limited to employees who need it to perform their job duties

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties agree to keep your information confidential.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Third-Party Links

Our website may contain links to third-party sites. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your individual browser options. However, disabling cookies may affect how you are able to interact with our website.

Your Consent

By using our website, you consent to our privacy policy.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review our privacy policy periodically.

Terms of Delivery

DAP your address 3-4 months from prepayment. Some machines may be in stock and can be delivered faster – please contact us to know more.

Payment Terms

  • 30% by signed order confirmation.
  • 60% before the machine leaves our stock
  • 10% after signed installation protocol – 8 days net.

Nicholaisen reserves the right to the sold item until the full amount of the contract is paid.

Warranty*

36 months by 1 shift max 4.920 production hours, which ever come first. We provide warranty of 3 years or 4.920 hours of operation – no unexpected costs during the first 3 years of operation*

Service intervention

*In order to maintain high performance and warranty minimum every 1.640 hours or once each year of operation we will perform service maintenance on your machine. The intervention will be invoiced according to current service pricelist. Prices for wear parts are not included and will be invoiced separately.

General Conditions

For Nordic countries; Denmark, Norway, Sweden and Finland we use NLM 94. For Baltic countries; Estonia, Latvia and Lithuania we use Orgalime SI 14.

We reserve the right that the images are for guidance only and we also reserve the right for price changes.

Further Information

By complex machinery our TPM module (task module) is installed. This measures production hours and sends the information to us, ensuring that we maintain the machine in due time.

You also have the possibility to use the digitalized maintenance plan of the machine. This is not a demand, merely a help to remember daily/weekly/monthly maintenance routines to ensure high performance and stability in production.

Contact Us

If you have any questions or concerns regarding this privacy policy or terms of delivery, please contact us at:

NichoMachines as a part of Nicholaisen A/S

  • Email: NichoMachines@nicholaisen.dk
  • Phone: +45 8692 4711
  • Address: Sønderskovvej 17, 8362 Hørning, Denmark.

Thank you for visiting NichoMachines.